1. Information We Collect
We collect information that you provide directly to us when you use our services, including:
- Personal identification information (name, email address, phone number)
- Traffic ticket details and related documentation
- Immigration status information (when relevant to your case)
- Payment and billing information
- Communications between you and our team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your traffic ticket resolution requests
- Connect you with licensed attorneys when necessary
- Communicate with you about your case and our services
- Process payments and prevent fraud
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Licensed Attorneys: When legal representation is required for your case
- Service Providers: Third-party companies that help us operate our business (payment processors, email services, etc.)
- Legal Requirements: When required by law, court order, or government request
We do NOT sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Immigration Information
We understand the sensitivity of immigration-related information. We take extra precautions to:
- Keep your immigration status confidential
- Only share information with attorneys who need it for your case
- Never report immigration status to authorities unless legally required
- Encrypt sensitive data in transit and at rest
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
- Withdraw consent for data processing (where applicable)
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Case files are typically retained for 7 years after case closure.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us: